Preventing Stockouts: Using Threshold Alerts on Cannabis Menu Boards

Running low on cannabis inventory doesn’t have to be a surprise—or a crisis. In today’s tech-forward dispensary operations, threshold alerts on menu boards are becoming essential tools for preventing out-of-stock frustrations before they happen. These alerts signal when a product is approaching depletion, giving staff time to respond while keeping customers informed in real time.

The Need for Smarter Menu Management

Digital menu boards are no longer just a flashy in-store upgrade—they’re a direct line of communication between a dispensary and its customers. But when a product is listed on-screen and already sold out, that trust can quickly erode. With menu boards linked to POS systems, inventory levels can be tracked live, and threshold alerts provide a smart, proactive feature that helps both operations and customers stay one step ahead.

Imagine a popular eighth of flower or disposable vape is down to its last few units. Instead of waiting for a manual update or customer complaint, a threshold alert can kick in automatically—updating the menu with a “Low Stock” badge, pinging staff internally, or even removing the product from display when it hits zero.

How It Works

Threshold alerts work by syncing menu displays with your dispensary’s inventory or POS platform. Here’s how it plays out:

  • A minimum stock level is set per product—say, 5 units
  • When stock dips to that number, the system activates an alert
  • Menu boards update visually, staff may receive real-time notifications, and internal reordering or menu adjustments can follow automatically

This keeps your product catalog fresh, your staff responsive, and your customers in the loop.

Benefits Beyond Just Notifications

Threshold alerts aren’t just a technical enhancement—they’re a customer service and operational asset:

  • Reduces walkaways – Customers won’t waste time asking about out-of-stock items
  • Drives urgency – A “Low Stock” tag can encourage quick purchases
  • Supports transparency – Customers trust that what they see is what’s available
  • Streamlines restocking – Staff can act before items disappear completely
  • Optimizes inventory planning – Over time, alerts provide data to help fine-tune buying and forecasting

For dispensaries with large menus or multiple locations, this feature becomes even more valuable, helping to maintain consistency across all digital and physical platforms.

Best Practices for Dispensaries

To make threshold alerts truly effective, dispensaries should:

  1. Strategically Set Thresholds – Prioritize alerts for top-selling or limited-edition products
  2. Use Visual Cues – Icons, colors, or labels like “Almost Gone!” catch attention fast
  3. Train Staff – Alerts are only useful if someone acts on them
  4. Automate Where Possible – Let your tech handle product removal or substitutions
  5. Audit and Adjust Regularly – What works today may need fine-tuning next month

It’s also important to monitor how alerts affect customer behavior—do sales spike when an item is tagged “Low Stock”? Are customers more satisfied with up-to-date menus? This feedback loop can inform not just operations but marketing and merchandising strategies too.

Final Thoughts

Setting threshold alerts on digital cannabis menu boards is more than a nice-to-have—it’s an operational safeguard that improves efficiency, sales, and the overall customer experience. In a competitive retail space where accuracy, speed, and transparency matter, automating your inventory signals keeps your dispensary ahead of the curve—and your customers coming back. Whether you’re managing a single shop or a multi-location brand, threshold alerts deliver real-time clarity that protects revenue and builds trust.